ServicesManaged Services
Traditional thinking when considering a business intelligence or enterprise planning software purchase is for IT own it, operate it, and be completely responsible for everything involved with it. Factor in a challenging economy, headcount restrictions, minimal internal expertise and those internal resources spread thin on multiple projects. If this sounds familiar and seems like too much of a burden to undertake, but you’d still like to reap the benefits of an enterprise BI or Planning solution, then it may be time to think outside the square and explore the idea of having your solution managed externally.
As we work with our customers, one important thing we have observed is that customers in organisations of all sizes are trying to become less reliant on IT and more self-sufficient. Their major concern is the amount of internal resources and infrastructure they will need to dedicate to a solution. Although IBM designs their products to be easy to manage internally, sometimes having dedicated internal resources to manage the solution is not feasible.
With the growing need to have clients’ free themselves from the overhead of business intelligence and performance management solutions, InfoCube has established a managed services practice. InfoCube can offer clients of all sizes the advantages of specialist Business Analytics, TM1, Cognos EP or FSR expertise, participating as part of your team on an ongoing basis.
InfoCube Business Support Programme provides the option of leveraging our 10 years of experience in building Cognos Business Intelligence, Cognos TM1, Cognos Express or Cognos Planning and data warehouse solutions to manage your application environment. This service could include setup and configuration, administration functions, monitoring, tuning, report building, internal training and coaching, internal promotion of your solution, model enhancements and working with IBM directly on any potential issues. Further we can establish remote connection directly to your server so we can access and address issues as they arise.
Often when engaging in discussions regarding managing a Cognos solution, questions around Cognos licensing come up. InfoCube are able to audit your Cognos environment to give you peace of mind that you are not exceeding your license limits and can negotiate purchase of new licenses from IBM as the need arises.
Costs associated with managing a solution may vary depending on size and complexity. For more information on IBM Cognos or how to partner with InfoCube on your project, please call us on 1300 136 755.
InfoCube Consulting is an IBM Advanced Business Partner.
Services
InfoCube is an accounting firm specialising in applying IBM Cognos and Wherescpae technology for solutions in the fields of accounting and finance. Specifically, our expertise is in understanding business from many years of commercial accounting practise and being able to translate business need to an end solution.
The services we offer are tailored to help our clients get the most from thier investment in TM1, Cognos Business Intelligence, Cognos Planning or Wherescape RED. We are able to assist you in:
Consulting
Our consulting expertise covers three main areas:
-
- upgrading your systems, from say Cognos Series 7 to Cognos 8, or from Cognos Planning to TM1,
- enhancing your existing BI or CPM solution.
Training
From an education and training perspective we offer both scheduled training for both Cognos and Wherescape products and custom eduction or coaching at your premises wiht your data at your time:
We utilise an approach called the Datawarehouse Lifecycle (DWLC) model to deliver our projects. This is based on the cycle of design, prototype, deploy, operate and enhance. This methodology allows us to rapidly assess your needs, create a design and build a prototype and show it to you before we then deploy it.
Thus we are able to short circuit the process to actually get what you need, rather than going through and exhaustive specification process that, given the nature of Corporate Performance Management solutions, will invaribly end up significantly different from the original concept anyway.