Traditional thinking when considering a business intelligence or enterprise planning software purchase is for IT own it, operate it, and be completely responsible for everything involved with it. Factor in a challenging economy, headcount restrictions, minimal internal expertise and those internal resources spread thin on multiple projects. If this sounds familiar and seems like too much of a burden to undertake, but you’d still like to reap the benefits of an enterprise BI or Planning solution, then it may be time to think outside the square and explore the idea of having your solution managed externally.
As we work with our customers, one important thing we have observed is that customers in organisations of all sizes are trying to become less reliant on IT and more self-sufficient. Their major concern is the amount of internal resources and infrastructure they will need to dedicate to a solution. Although IBM designs their products to be easy to manage internally, sometimes having dedicated internal resources to manage the solution is not feasible.
With the growing need to have clients’ free themselves from the overhead of business intelligence and performance management solutions, InfoCube has established a managed services practice. InfoCube can offer clients of all sizes the advantages of specialist Business Analytics, TM1, Cognos EP or FSR expertise, participating as part of your team on an ongoing basis.
InfoCube Business Support Programme provides the option of leveraging our 10 years of experience in building Cognos Business Intelligence, Cognos TM1, Cognos Express or Cognos Planning and data warehouse solutions to manage your application environment. This service could include setup and configuration, administration functions, monitoring, tuning, report building, internal training and coaching, internal promotion of your solution, model enhancements and working with IBM directly on any potential issues. Further we can establish remote connection directly to your server so we can access and address issues as they arise.
Often when engaging in discussions regarding managing a Cognos solution, questions around Cognos licensing come up. InfoCube are able to audit your Cognos environment to give you peace of mind that you are not exceeding your license limits and can negotiate purchase of new licenses from IBM as the need arises.
Costs associated with managing a solution may vary depending on size and complexity. For more information on IBM Cognos or how to partner with InfoCube on your project, please call us on 1300 136 755.
InfoCube Consulting is an IBM Advanced Business Partner.