The IBM website can be difficult to navigate at times.  To make it a little easire to find thigns, we have included a list of common destinations below.  If any of these are broken or you have another we should add, please let us know.

• Cognos Knowledge Base

Direct link to the Cognos specific knowledge base within the IBM website

• Log a Service Request (ie a support call)

Log a PMR directly on the IBM website

• Cognos Proven Practices

Created by Cognos experts from real-life customer experiences, Cognos Proven Practices is your source for rich technical information that is tried, tested, and proven to help you succeed with Cognos products in your specific technology environment.

• Cognos Training Pages

Training pages specifically filtered for Cognos products.

• Cognos Updates and Fix Packs