Cognos 10 - Cognos Mashup Service

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Written by John Vaughan
Thursday, 11 November 2010 04:56

Reach business users in the applications and processes they use

Cognos Mashup Service exposes content from Cognos Business Intelligence (such as reports, queries, analyses and metrics) as a Web Service.

This allows advanced business users and/or application developers to embed all or parts of this content into other business applications, processes or data visualizations. With an easy way to combine this information, IT can quickly provide BI to users in the systems they are most familiar with.

Features and benefits

A Web Service is created every time a Cognos report, analysis, ad-hoc query or metric is saved.

An application developer identifies the content to be included, and obtains the Web Service URL for that content.

The developer then specifies all or specific parts of the content required within the URL, as well as the output format to use (there are several available, including XML, HTML and JSON). Finally, the developer integrates the Web service URL into the third party application, alternate visualization or mashup environment.

Industry-standard protocols

Business benefits

IT benefits

Who’s using IBM Cognos Mashup Service?

Business users
Sample scenario: A Customer Service Representative checks back orders and customer records in the data warehouse right from their CRM application, before calling a customer about a complaint, allowing the CSR to maintain context for key BI information.

Application developers
Sample scenario: Developers mandated to build integration between BI and CRM systems reduce the amount of code to be written by up to half.

Last Updated ( Friday, 12 November 2010 14:49 )